FAQ

Find Solutions to Popular Inquiries

Are the certificates issued by the platform accredited?

Yes, all our training programs are designed and delivered according to professional health accreditation standards, qualifying trainees to obtain accredited hours upon fulfilling program requirements.

What are the requirements to pass the course and get the certificate?

Obtaining the certificate requires 100% completion of the lectures and successfully passing the quizzes and interactive activities included within the training package.

What should I do if I encounter a technical issue during lectures or quizzes?

You can directly contact our technical support team by clicking the "Technical Support" option at the bottom of the page, or email us at (info@arabian-training.com), and our team will resolve it immediately.

How can I register for courses and what payment methods are available?

You can register directly by browsing the courses and selecting your program. The platform supports secure payment gateways including Mada, Visa, and Mastercard for instant subscription.

How long do I have access to the training content after subscribing?

Once subscribed, the training materials and lectures remain accessible in your account for review at any time, ensuring maximum educational benefit.

Can I retake the interactive lectures and quizzes if I don't pass?

Yes, the platform provides a flexible system allowing you to re-watch lectures, replay interactive (H5P) activities, and retake quizzes to help you master the material and meet passing requirements.

How can employers verify the validity of my certificate?

Every issued certificate features a unique QR Code and a dedicated serial number. Employers can scan it to immediately verify the authenticity of the certificate directly via the platform's servers.