Complaints & Suggestions

We are here to listen. Arabian Development Company for Health Training continuously strives to enhance your learning experience and improve service quality.

Complaints Handling Procedure

Submission

Complaints are submitted through available channels, including all required details and contact info.

Registration & Referral

The complaint is officially registered and referred immediately to the concerned department.

Investigation & Review

A specialized team investigates the details by directly contacting the applicant.

Resolution

The issue is resolved, necessary action is taken upon verification, and the user is informed.

Direct Confirmation

Management contacts the applicant via phone to ensure complete satisfaction.

Continuous Improvement

Regular review and analysis of all complaints are conducted to enhance service quality.

Suggestions Handling Procedure

Submission

Submit the suggestion via available channels with required details and contact info.

Registration

The suggestion is registered and officially routed to the concerned department.

Follow-up

Follow up with the applicant if further clarification or detail is needed.

Feasibility & Execution

Assessing feasibility and implementing the proposal if aligned with platform goals.

Acknowledge & Thank

Directly contacting the applicant to express gratitude and appreciation.

Direct Contact & Reporting Channels

Complaints Email

complaints@arabian-training.com

Service WhatsApp

+966 55 772 2030

Phone Call

+966 55 772 2030

Technical Support

support@arabian-training.com